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Frequently Asked Questions

You Asked, We Answered

  • What information do I need to provide to request a background check?

To request a background check, you must inform your candidate that a background check is required for hiring. The candidate must fill out and sign our standard Consent Form and provide one form of photo identification.


Our Consent Form contains  all the information that your candidate needs to understand the procedure.


Email your order to and make sure to include the type of report you wish to have.

  • What are the legal requirements for conducting background checks in Trinidad and Tobago?

The Data Protection Act, 2011: governs the collection, processing, storage, and disclosure of personal information, including information obtained through background checks. Employers and background check providers must comply with the principles of the Act, which include:

  • Lawfulness and Fairness

  • Purpose Limitation

  • Data Minimisation

  • Accuracy

  • Storage Limitation

  • Integrity and Security

  • Transparency

  • What information do I need to provide you to collect on a debt?

You should have all documentation specific to your debt including but not limited to:

  • signed agreements

  • photo identification of the debtor 

  • letters pertaining to the debt

  • invoices

  • payment receipts

  • statement of account.

  • What are your fees for debt collection services?

We operate on a "No Win-No Fee" basis. There are NO upfront fees, membership dues or any other payment required to lodge a debt with our Agency. Before accepting a debt for collection, we will require you to sign an agreement outlining the terms of our engagement. When a collection is made, we  deduct our agreed commission from the sum collected and remit the balance to our client.

  • What happens if I ignore my debt collection calls?​

Ignoring debt collection calls can worsen the situation and lead to further legal action. Maintain communication and actively work towards a resolution to avoid potential consequences like wage garnishment or lawsuits.

What are my options for resolving my debt?

  • Negotiate a payment plan. This allows you to make smaller, more manageable payments over a longer period.

  • Consider debt consolidation. This involves combining multiple debts into one loan with a lower interest rate, simplifying repayment.

  • Seek debt settlement. This involves paying a reduced sum to settle the entire debt, but may damage your credit score.

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